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Thank you for choosing moneyisblind.com. We value your satisfaction and strive to provide you with the best service possible. This policy outlines our guidelines and procedures for cancellations and refunds.
Cancellation of Services
1.1. Subscription Plans: If you have subscribed to one of our recurring services, such as a monthly or annual plan, you have the right to cancel your subscription at any time. To cancel your subscription, please log into your account and follow the cancellation instructions provided. Your subscription will be terminated at the end of the current billing cycle.
1.2. One-time Services: For one-time services, such as purchasing a digital product or accessing a specific course, cancellation requests should be submitted in writing to our customer support team within [insert number of days] days from the date of purchase. Please provide your order details and reason for cancellation. We will review your request and respond within a reasonable timeframe.
Refunds
2.1. Eligibility for Refunds: Refunds may be granted under the following circumstances:
You have canceled your subscription or requested a refund within the specified cancellation period.
You have encountered a technical issue or problem that prevents you from accessing or utilizing the service as intended, and our support team is unable to resolve it within a reasonable timeframe.
We are unable to fulfill our obligations due to unforeseen circumstances or events beyond our control.
2.2. Non-Refundable Items/Services: The following items/services are not eligible for refunds:
Downloadable digital products, including e-books, software, or any other electronically delivered content.
Services that have been fully rendered or utilized.
2.3. Refund Process: To request a refund, please contact our customer support team via [insert contact information]. Include your order details, reason for the refund request, and any supporting documentation if applicable. We will review your request and notify you of the outcome within a reasonable timeframe.
2.4. Refund Method and Timing: If your refund request is approved, we will process the refund using the original payment method used for the purchase. Please note that the timing of the refund reaching your account may vary depending on your payment provider.
Modifications and Amendments
We reserve the right to modify or amend this cancellation and refund policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
Contact Us
If you have any questions or concerns regarding our cancellation and refund policy, please contact our customer support team. We will be happy to assist you.
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